Effective Date: June 1, 2025

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This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us in any way.

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1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment information when you place an order or contact us.

Browsing Information: Pages visited, time spent on site, browser type, IP address, and device information, collected via cookies or similar technologies.

User Communications: Any information you provide when you reach out through contact forms, email, or customer service channels.

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2. How We Use Your Information
We use your information to:

Process and fulfill your orders

Provide customer support and respond to inquiries

Send order updates and promotional emails (only if you've opted in)

Improve our website’s functionality and user experience

Detect and prevent fraud or misuse of our services

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3. Sharing Your Information
We do not sell your personal information.

We may share your data with trusted third parties only when necessary, such as:

Payment processors to complete transactions

Shipping providers to deliver your orders

Service providers that help us manage the website and analytics (e.g., Shopify, Google Analytics)

As required by law or to protect our rights

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4. Cookies and Tracking Technologies
We use cookies and similar tools to:

Remember your preferences

Analyze website traffic

Improve your browsing experience

You can manage your cookie settings through your browser preferences.

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5. Your Rights
Depending on your location, you may have the right to:

Access, correct, or delete your personal data

Opt out of marketing communications at any time

Request details about how your data is used

To make any such request, please contact us using the information below.

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6. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is completely secure, and we cannot guarantee 100% security.

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7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

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8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our website after updates means you accept the revised policy.

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9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧 support@acariva.com
🌐 Or use the contact form on our website